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The importance of addressing diversity in the workplace has gained widespread recognition in recent years. Among the forces calling attention to diversity in the workplace are the changing nature of the workforce, globalization of labor and customer markets, and organizational restructurings, such as mergers and joint ventures, which bring diverse corporate cultures together. Most firms, however, are only beginning to evaluate and adjust policies that were originally designed for yesterday's more homogeneous workforce. The large-scale organizational changes attracting attention are, for now, the exception to the rule, but they do present examples of what can be accomplished. Toward that end, this volume describes how nine prominent organizations have responded to the challenge. Featuring descriptive case studies from such firms as Xerox, Digital Equipment, Pacific Bell, American Express, Coopers & Lybrand, and Pepsi-Cola International, it covers international diversity and merging corporate cultures, as well as ethnic, gender, and lifestyle differences.
- Sales Rank: #5807106 in Books
- Brand: Brand: The Guilford Press
- Published on: 1992-04-24
- Original language: English
- Number of items: 1
- Dimensions: 9.50" h x 6.50" w x 1.25" l,
- Binding: Hardcover
- 356 pages
- Used Book in Good Condition
Review
"Finally, a book that tells the stories of real organizations actually working through the many issues of workforce diversity. I would recommend this book to anyone who is trying to help their organization to capitalize on their changing workforce." --Alison R. Eyring, Ph.D., Internal Consultant, Texaco Inc.
"Excellent....The chapters provide understanding of the challenges diversity presents....The case studies are current and illustrate what some companies are doing to manage diversity. In sum, this book provides a solid foundation for lively discussion in MBA classes [as well as] executive audiences.' --Roger C. Mayer, University of Notre Dame
"An informative walk through corporate walls that reveals a diverse set of perspectives on how workforce diversity relates to business. Of particular interest is how organizations differ in their definition of and approach to the topic of diversity. The reader will come away with a fuller understanding for the many ways that people differences impact business. Such an understanding is essential to anyone implementing diversity training or creating developmental programs that touch the topic of diversity. In addition, the information is a valuable practical review for business professionals responsible for linking corporate strategy and business development to the differences between people." --Thomas Diamante, Ph.D., Manager, Professional Development, Philip Morris, U.S.A.
"Recommended...for professionals, academics, students, and the general public interested in issues of organizational development and diversity."--MultiCultural Review (MultiCultural Review 1993-03-28)
"....clearly relevant for an audience of professional managers...also is appropriate for the student of management and organizational studies...contains a wealth of perspectives from writers in academia as well as the business world....Read Jackson's book to recognize the strategic imperatives inherent in managing diversity successfully; to benefit from the diversity management experiences of major corporations, and to enrich your understanding of the extraordinarily complex task of managing our diverse work force."--Human Resource Planning (Human Resource Planning 1993-03-28)
"Finally, a book on diversity that doesn't merely sell a consultant's wares or present a one size fits all approach! Diversity in the Workplace: Human Resources Initiatives is a provocative book of readings, both case studies and critical commentaries, that tackles what some refer to as the issue of the 1990s: managing diversity in the workplace. This book has much to offer both of its intended audiences, researchers, and practitioners...Practitioners should find a wealth of good ideas, practical tips, and other information they might want to try in their own organizations....It is both provocative and practical and the commentaries provide a balance of critical perspectives.-Personnel Psychology, Volume 46, No.2"--Personnel Psychology (Personnel Psychology 1993-03-28)
About the Author
Susan E. Jackson is Associate Professor in the Department of Psychology at New York University. She is an active member of the Society for Industrial and Organizational Psychology and of the Academy of Management. She serves as an editorial board member for several journals including Personnel Psychology and Journal of Applied Psychology, and is a Consulting Editor for the Academy of Management Review. Her research activities focus on approaches for improving how organizations manage their human resources.
Excerpt. © Reprinted by permission. All rights reserved.
I. THE CHALLENGES OF WORKFORCE DIVERSITY. 1. Preview of the Road To Be Traveled, Jackson. 2. Working through Diversity as a Strategic Imperative, Jackson & Alvarez. II. CREATING AND ASSESSING A DIVERSE WORKFORCE. 3. Managing Diversity at the Xerox Corporation: Balanced Workforce Goals and Caucus Groups, Sessa. 4. Beyond Good Faith: Commitment to Recruiting Management Diversity at Pacific Bell, Roberson & Gutierrez. 5. Assessing the Quality of the Federal Workforce: A Program to Meet Diverse Needs, Gowing & Payne. III. MANAGING WORKFORCE DIVERSITY THROUGH PERSONAL GROWTH AND TEAM DEVELOPMENT. 6. Valuing Differences at Digital Equipment Corporation, Walker & Hanson. 7. Changing Race Relations Embedded in Organizations: Report on a Long-Term Project with the XYZ Corporation, Alderfer. 8. Creating One from Two: The Merger between Harris Semiconductor and General Electric Solid State, Schweiger, Ridler Jr., & Marini. IV. USING STRATEGY INITIATIVES TO MANAGE WORKPLACE DIVERSITY. 9. Becoming the Best Place to Work: Managing Diversity at American Express Travel Related Services, Morrison & Herlihy. 10. Managing Diversity: A Strategic "Grass-Roots" Approach, Deluca & McDowell. 11. Managing Worldwide Diversity at Pepsi-Cola International, Fulkerson & Schuler. V. PERSPECTIVES FOR VIEWING THE CHALLENGES OF DIVERSITY IN THE WORKPLACE. 12. Dilemmas in Developing Diversity Programs, Gottfredson. 13. Managing Diversity: A Conceptual Framework, Thomas, Jr. 14. Stepping into the Future: Guidelines for Action, Jackson.
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